privacy policy

At Au Blanc, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or make use of our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us.

  • Non-Personal Information: such as device type, browser information, IP address, and browsing activity on our site.

  • Cookies: small files stored on your device to improve your browsing experience, personalize content, and help us analyze site traffic.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about purchases, inquiries, or updates

  • Improve and personalize your shopping experience

  • Provide customer support

  • Monitor website performance and analytics

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data. We may share your information only with:

  • Trusted Service Providers: such as payment processors, shipping carriers, and technology platforms to help us operate our business.

  • Legal Authorities: if required to comply with applicable laws or lawful requests.

4. Data Security

We take reasonable precautions to protect your personal information. While no system is completely secure, we use appropriate technical and organizational measures to reduce the risk of unauthorized access or misuse.

5. Your Choices

You can:

  • Update or correct your personal information by contacting us

  • Opt out of marketing emails at any time by clicking “unsubscribe”

  • Adjust your browser settings to decline cookies (note: this may affect website functionality)

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please reach out to us:

Au Blanc
Email: aublancza@gmail.com
Phone: (+27) 79 277 4080